What Makes Us Different than Other Long Distance Moving Companies?
Choosing between long distance moving companies can be a tedious task. At Red Ball, we understand that a long distance move can be both a stressful and exciting time in your life. Please take the time to read through our moving company reviews and our history to find out why American Red Ball should be your long distance mover.
Why Choose Red Ball To Be Your Long Distance Mover
“Moving Your World Since 1919″ isn’t just a slogan, it’s who we are. American Red Ball was established in 1919. We completed our first multiple interstate move in 1920. Many companies have come and gone since 1919. American Red Ball has survived and flourished for 90 years through integrity in our business practices and great service to our customers.
We’re well aware that not all long distance moving companies are known for being ethical. At Red Ball we strive to put ethics as our number one priority. That means our customers needs come before our own and that’s what distinguishes us from the rest of the crowd. For over 90 years we’ve been devoted to the highest level of standards and we take great pride in helping families and businesses have successful moving experiences.
Red Ball is a member of the moving industry’s nationally recognized, American Moving & Storage Association (AMSA). Meaning we have received a certification as a ProMover. This signifies that our customers have the added security that we are reputable and have an outstanding track record as a long distance moving company. For more information visit AMSA at Moving.org to discover the benefits of using a ProMover.
Custom Relocation Services
American Red Ball is internationally known for superior performance, innovation, and commitment to personalized service. Our written guarantee supports our commitment to each and every customer who trusts us with their long distance move.
Knowing our customers’ needs and paying attention to details are the key elements of providing a Custom Relocation Service™. We’re so confident of our service capability that we will offer the following assurances and options for your convenience.
Guaranteed Price Agreement
We offer the option of a Guaranteed Price Agreement. This means that, unless the weight or conditions of your move change, your price cannot exceed the cost of your estimate.
Full Value Coverage Guarantee
When you purchase Full Value Replacement coverage, American Red Ball guarantees to protect your possessions against loss or damage up to 100 percent of their current retail value, without depreciation. The maximum reimbursement will be up to the total value you declare when you purchase Full Value Protection. Ask your sales consultant to explain this option, along with the other valuation option available to you.
All guarantees are subject to legally filed Tariff items in effect on date of loading.
Top Notch Equipment
Red Ball’s fleet of trucks are state-of-the-art moving vans. That means they are specially designed to transport household goods safely. We maintain them and require regular inspections to minimize the possibility of a breakdown, which could result in a delay. Red Ball also owns it’s own paint and trailer shop to ensure the quality appearance of our fleet.
Our Drivers are “More Than” Drivers
Not just anyone who can drive a truck can qualify as an American Red Ball driver. These relocation specialists pass through orientation at American Red Ball headquarters, know the paperwork involved so they can answer your questions, are experienced in the proper way to pack and load to protect your home and possessions, know and adhere to federal, state and local regulations … and can maneuver a truck as well or better than any driver on the road. Many of our drivers have been recognized with some of the industry’s highest awards such as Super Van Operator and the Lifetime Achievement Award. We hold our drivers to a high standard and those requirements have earn us industry recognition 11 out of 11 years for achievements in safety.
Our Dedicated Specialists
Red Ball has nearly 250 local moving specialist dedicated to personal service. To find one in your area, click on the Find an Agent link at the top of any page or call our headquarters at 1-800-733-8139. Through our agents, you can arrange for moving and local storage services, expert packing and crating, and many years of qualified experience in planning and preparing households for long distance interstate moves throughout the Red Ball system. Our specialists are known for their experience and a significant number of them have been part of the Red Ball family for over 30 years.
Commitment to Service
From our inception we have made it a practice to help our customers have the best moving experience possible. Moving isn’t an easy task and we pride ourselves on giving each customer the “red carpet” treatment they deserve. We have set a standard for customer service that is bar none. If we can make it happen we will go above and beyond just to assure we have a satisfied customer.
Prompt and Fair Claim Settlements
Unfortunately accidents happen. Thankfully the high percentage of satisfied customers reflect our commitment to treat each and every individual with the respect they deserve. We are committed to making any claim or settlement just as hassle free as your move. We want you to earn your trust and for you to believe that we have your best interest in mind and will strive to that end.
Simply put, Americans have been trusting American Red Ball with their moving needs for 90 years and you can trust us, too. A large portion of our business is with repeat customers and referred customers. We think the satisfied customers we have served say it for us.