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In Transit

by gabrielle — last modified 2006-06-09 15:52

Staying in Touch

on phoneOnce the truck pulls away you can be assured that your lines of communication are still open. It is important that we be able to contact you in transit, so make sure you give the driver information about how to contact you before he/she leaves. If you will not have a permanent number where you can be reached, please provide a cell phone number and/or the number of someone who can reach you.

Our drivers maintain daily cell phone contact with corporate dispatchers who keep a close eye on the shipment status plus the committed schedule. Customers may track of shipment status through the American Red Ball agent, the driver, and/or the corporate office Toll Free at 1-800-733-8139.

Tip #1

There's so much to do when moving, that the only way to stay organized and on track, without forgetting anything, is to put together a written plan of everything you need to do and when it needs to be done.