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Testimonial #11

"We don't do this sort of thing very often and therefore don't know

the ins and outs of the business. I talked to several other moving agents about this move, and frankly, was pretty uncomfortable with their approach. I'm very glad I called you. You have been nothing but professional and put us at ease with your handling of this from the very first call. ...We're very pleased with your services, communications, and over-all approach to customer satisfaction."

Tip #6

Plan a farewell party for your children and their friends. Encourage them to exchange pictures and addresses and explain how they can stay in touch. Discuss how much fun it will be to make new friends while staying in touch with the friends they already have.