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The New Millennium
Under new ownership, with over 60 years of combined moving industry experience between them, a fresh new breeze blew through the corridors at American Red Ball.
The years under Atlas World Group were good ones, with the obvious benefits of being part of one of the largest carriers in the country. However, the flexibility to make immediate decisions and work more closely with agents, drivers and customers was something we missed.
Today's management can react more swiftly to change, which is beneficial, because change has been constant since they took the helm.
We have modernized our fleet's design, our marketing, our business practices and more, while retaining the core values established by our founder, Ward B. Hiner, so many years ago. Each generation of leadership has stamped American Red Ball with their own vision, but has shared an ongoing ethical commitment, while striving to provide consistently improved service.
The most sweeping changes the industry has seen in 50 years have occurred in the past five years, in the areas of consumer regulations, Hours of Service, tariffs and military business.
As a company that focuses on quality, community awareness and customer satisfaction, American Red Ball welcomes public scrutiny and has been proactive in establishing procedures that benefit our customers, agents, drivers and employees.
From that first multiple shipment that stopped traffic in Times Square back in 1920 to the shipment we'll move tomorrow, one thing has never changed and will never change at American Red Ball ... that's our commitment to continue to evolve in order to provide even better service to our newest customer. We hope that new customer will be you!
